The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users’ ratings.
When it comes to purchasing contact lenses online, 1800contacts.com has been a pioneering force since its inception in 1995. Over the years, it has built a reputation for convenience, reliability, and customer service, making it a go-to destination for lens wearers across the United States.
With its direct-to-consumer approach, 1800contacts.com has simplified the process of buying contacts, offering a vast selection of brands and prescriptions. Its commitment to customer care is evident in its service offerings, such as free shipping, a lenient return policy, and 24/7 customer support.
Despite its strong position in the market, 1800contacts.com faces stiff competition from a range of other online retailers, each with their own unique selling points. Let's take a closer look at some of these competitors and see how they stack up against the industry leader.
3.5 / 5
Zenni Optical has made a name for itself with affordable, stylish eyeglasses, but it's also a competitor in the contact lens space. While primarily known for their frames, Zenni Optical's inclusion of contacts brings variety to their offerings, catering to customers who value one-stop shopping for their vision needs.
Their competitive pricing and trendy eyewear options make them a notable competitor for customers who may also need prescription glasses in addition to contacts.
5.0 / 5
Warby Parker is renowned for its try-at-home program for eyeglasses, but like Zenni, they've expanded into the contact lens market. Offering their own brand of contacts alongside a curated selection of other popular brands, Warby Parker appeals to the fashion-conscious consumer who appreciates a seamless online to in-store experience.
Their brand ethos of style, service, and social good provides a unique value proposition that distinguishes them from more traditional contact lens retailers.
Lens.com is a direct competitor to 1800contacts.com, specializing in a wide array of contact lens types and brands. Their competitive pricing and frequent promotions make them a popular choice for cost-conscious shoppers.
With features like LensExpress that expedite the reordering process, lens.com offers convenience for repeat customers. However, their website's user experience may not be as sleek as 1800contacts.com's, which could impact customer preference.
Coastal.com competes in the contact lens arena with a strong focus on customer experience and a broad selection of contacts and designer frames. They emphasize a hassle-free shopping journey, with a clean website design and straightforward ordering process.
Their frequent sales and special offers, such as a first-pair-free promotion for glasses, make them an appealing choice for those looking to save money on their vision needs.
GlassesUSA.com competes with 1800contacts.com by offering a vast array of eyewear along with contact lenses. They boast significant discounts and a virtual try-on feature, making them a strong contender for consumers who prioritize a deal.
Their multifaceted approach to both glasses and contacts provides convenience, but their focus on eyewear may mean that their contact lens options aren't as extensive as specialized retailers.
LensDirect.com is another dedicated contact lens supplier vying for market share. They offer a subscription service that adds convenience for regular users of contacts, potentially drawing customers away from 1800contacts.com.
Their price match guarantee and loyalty discounts are attractive features for shoppers looking for the best deal on their lenses.
With a name that emphasizes value, DiscountContactLenses.com competes by offering lower prices on a wide range of contact lenses. They provide a straightforward shopping experience and additional discounts through their email sign-up.
This brand attracts customers who have a keen eye for bargains and are willing to shop around for the lowest prices on their contacts.
ContactLensKing.com presents itself as a low-cost provider of contact lenses. They keep prices down by offering a no-frills, bulk-buying experience. This approach may appeal to consumers who know exactly what they need and want to stock up without any fuss.
Their competitive edge lies in their pricing, but the simplicity of their service means they may not offer the same level of customer support as 1800contacts.com.
AC Lens operates in the same space as 1800contacts.com, offering a full catalog of contact lens options. They differentiate themselves with a private label collection and additional vision care products, broadening their appeal to those looking for a one-stop shop.
Their regular promotions and clearance sales provide opportunities for savings, but their brand recognition may not be as strong as 1800contacts.com's.
FramesDirect.com is primarily a retailer of designer eyeglasses and sunglasses, but they also offer contact lenses. Their competitive edge comes from their luxury brands and high-end frames.
While their contact lens selection is not their main focus, they still serve as a competitor by attracting customers who are interested in designer eyewear and may also need to purchase contacts.
ContactsDirect.com targets the same market as 1800contacts.com, with a wide selection of contact lenses available for online purchase. They offer the convenience of direct billing to vision insurance plans, which can be a major draw for customers.
Their competitive pricing and insurance partnerships provide a compelling reason for shoppers to consider them as an alternative to 1800contacts.com.
LensCrafters is well-known for its retail locations and comprehensive eye care services. Their online presence includes the sale of contact lenses, making them a direct competitor to 1800contacts.com.
The convenience of being able to access both in-store and online services, as well as their reputation for quality, makes them a strong contender in the contact lens market.
3.3 / 5
3.3 / 5
CVS, primarily a pharmacy chain, has expanded into vision care with contact lens sales through its website. Their established brand and nationwide presence offer a level of trust and convenience that can entice customers.
With frequent store promotions and the added benefit of ExtraCare rewards, CVS.com becomes a competitive option for those looking to combine their vision care purchases with their regular pharmacy needs.
4.6 / 5
4.6 / 5
Costco's reputation for bulk savings extends to its optical department, where it sells contact lenses both in warehouse clubs and online. Its competitive pricing and member-exclusive deals make Costco.com a strong competitor for 1800contacts.com.
Shoppers who are already Costco members may find the convenience of adding contacts to their regular shopping list an attractive proposition.
Target Optical, part of the larger Target corporation, offers both in-store and online contact lens sales. Their blend of affordability and stylish selections appeals to Target's broad customer base.
With the added convenience of being able to pick up contacts during a Target run, targetoptical.com competes by integrating vision care into a comprehensive shopping experience.
4.0 / 5
4.0 / 5
Walgreens, another large pharmacy chain, competes in the contact lens market through its online platform. They offer a variety of lenses and often run promotional discounts, which can be very appealing to bargain hunters.
Their Balance Rewards program and the convenience of having a pharmacy and vision care in one place make walgreens.com a competitor worth considering.
FeelGoodContacts.com is a UK-based retailer that offers competitive pricing on contact lenses, eye care products, and accessories. Their commitment to low prices and a price match guarantee positions them as a value-focused competitor.
While they may not have the same level of brand recognition in the US, their aggressive pricing strategy can attract price-sensitive customers looking for deals.
WebEyeCare prides itself on its low prices and guarantees the lowest price on contact lenses. They also offer a wide selection and a simple ordering process.
Their competitive pricing and customer service initiatives, like a satisfaction guarantee, make them a strong alternative to 1800contacts.com for cost-conscious consumers.
VisionDirect.co.uk is a leading online contact lens retailer in the UK that has expanded its reach internationally. They offer fast shipping and competitive pricing on a wide range of lenses.
For customers outside the UK, the appeal of VisionDirect.co.uk may come down to their pricing and the availability of brands that might be harder to find locally.
