Luxury Escapes is a travel company that offers curated packages for hotels, resorts, cruises, tours, and experiences around the world. Aims to provide its customers with the best value, quality, and service in the travel industry. Luxury Escapes partners with some of the most prestigious and reputable brands in the hospitality sector, such as Marriott, Hilton, Hyatt, Sofitel, and more. Also offers exclusive perks and benefits for its members, such as complimentary upgrades, late check-outs, spa treatments, dining credits, and more.

If you are planning to book a trip with Luxury Escapes, you might be wondering about their return policy. What if you need to cancel your booking due to unforeseen circumstances? How can you get a refund for your purchase? What are the terms and conditions that apply to your booking? In this post, we will answer these questions.

How to cancel luxury escapes booking?

luxury escapes refund policy - travels - booking

If you need to cancel your booking with Luxury Escapes, the first thing you need to do is contact their customer support team. You can do this by sending an email to [email protected] or calling them at 1300 88 99 00 (Australia) or +1201 977 8523 (International). You will need to provide your booking reference number and the reason for your cancellation.

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Luxury Escapes cancellation policy

The cancellation policy for Luxury Escapes depends on the type of package that you booked. There are two main types of packages: fixed date packages and open date packages.

Fixed date packages are those that have a specific travel date and cannot be changed or modified. These include flights, cruises, tours, and some hotel packages. If you cancel a fixed date package, you will not receive any refund from Luxury Escapes. However, you may be able to claim a refund from your travel insurance provider, if you have one.

Open date packages are those that allow you to choose your travel date within a certain period of time. These include most hotel packages and some experiences. If you cancel an open date package, you may be eligible for a refund from Luxury Escapes, depending on when you cancel and the terms and conditions of the package. Generally, the earlier you cancel, the higher the refund amount.

Luxury Escapes refund policy after booking

luxury escapes refund policy - travels - booking

The refund policy for Luxury Escapes after booking is as follows:

  • If you cancel within 7 days of purchase and before confirming your travel dates with Luxury Escapes or the hotel/resort/cruise/tour operator, you will receive a full refund of the package price.
  • If you cancel after 7 days of purchase but before confirming your travel dates with Luxury Escapes or the hotel/resort/cruise/tour operator, you will receive a credit voucher for the package price that can be used for future bookings with Luxury Escapes within 18 months of issue.
  • If you cancel after confirming your travel dates with Luxury Escapes or the hotel/resort/cruise/tour operator, you will not receive any refund or credit voucher from Luxury Escapes. However, you may be able to claim a refund from your travel insurance provider, if you have one.

Luxury Escapes refund policy for hotels

The refund policy for hotels booked with Luxury Escapes is similar to the general refund policy after booking. However, there may be some variations depending on the specific hotel and package that you booked. Some hotels may have stricter or more flexible cancellation policies than others. You can find the cancellation policy for each hotel package on the Luxury Escapes website under the "Fine Print" section.

Luxury Escapes refund policy for flights

The refund policy for flights booked with Luxury Escapes is different from the general refund policy after booking. Flights are considered as fixed date packages and cannot be changed or modified once booked. Therefore, if you cancel your flight booking with Luxury Escapes, you will not receive any refund or credit voucher from them. However, you may be able to claim a refund from your travel insurance provider, if you have one.

Luxury Escapes refund policy fees

luxury escapes refund policy fees - travels - booking - airport

There are no fees charged by Luxury Escapes for cancelling your booking with them. However, there may be fees charged by the hotel/resort/cruise/tour operator or the airline that you booked with. These fees may vary depending on the specific provider and package that you booked. You can find the fees information for each package on the Luxury Escapes website under the "Fine Print" section.

Luxury Escapes refund policy terms and conditions

The terms and conditions for Luxury Escapes' return policy can be found on their website under the "Terms of Use" section. Here are some of the key points that you should be aware of:

  • Luxury Escapes reserves the right to change or modify their return policy at any time without prior notice.
  • Luxury Escapes is not responsible for any fees or charges imposed by the hotel/resort/cruise/tour operator or the airline that you booked with.
  • Luxury Escapes is not liable for any loss or damage caused by your cancellation or refund request.
  • Luxury Escapes is not obligated to provide any refund or credit voucher if you fail to comply with their return policy or the terms and conditions of the package that you booked.

Luxury Escapes refund policy review

Based on our research and analysis, we give Luxury Escapes' return policy a score of 3 out of 5 stars. Here are some of the pros and cons of their policy:

Pros
  • They offer a full refund within 7 days of purchase and before confirming your travel dates for most packages
  • They offer a credit voucher for future bookings within 18 months of issue if you cancel after 7 days of purchase and before confirming your travel dates for most packages
  • They have a dedicated customer support team that can assist you with your cancellation and refund requests
  • They partner with reputable and quality brands in the travel industry
Cons
  • They do not offer any refund or credit voucher if you cancel after confirming your travel dates for most packages
  • They do not offer any refund or credit voucher for flights, which are usually the most expensive part of a trip
  • They have different cancellation policies for different packages, which can be confusing and inconsistent

Conclusion

Luxury Escapes is a great option for travelers who want to enjoy the best value, quality, and service in the travel industry. However, if you need to cancel your booking with them, you should be aware of their return policy and the terms and conditions that apply to your package. Luxury Escapes' return policy is not very flexible or generous, especially for flights and fixed date packages. Therefore, we recommend that you purchase travel insurance to protect yourself from any unforeseen circumstances that may require you to cancel your trip. We hope that this guide has helped you understand Luxury Escapes' return policy better and make an informed decision about your booking.